In order to make sure that your account is fully completed, go to your Dashboard and make sure the right side box is indicating “Account completed”. Account completed is a mandatory condition in order to be proposed a match so please, make sure your profile is completed. If you don’t see this indication on your […]
How do I know if my account is completed? Read More »
On iPhone: 1. Launch Safari on your iPhone or iPad.2. Navigate to the site where you want to create a Home screen shortcut to.3. Tap the Share icon (the square with an arrow pointing out of it) at the bottom of the screen.4. Scroll down to the list of actions and tap Add to Home
How to add OneUpOneDown application to your Homescreen on mobile? Read More »
If your introduction email is not in your Primary Inbox, check your Spam or Promotions folder. If that still doesn’t work, try to search in your email box as shown below: You have a new mentor match via One Up One Down or You have a new mentee match via One Up One Down. Currently,
Introduction to your mentee/mentor is sent by email. Can’t find your email? Read More »
If you are a woman wanting to get support to learn, grow and take bold steps in your career and life, and/or you want to give back and support other women to do this, then yes, OneUpOnDown is for you and you can sign up at no cost. If you’re not sure whether this platform
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Login at https://hello.oneuponedown.org/login 1. On the left side menu bar, go to Support. 2. Support link opens an email ticket where you can send your feedback. 3. Send directly your feedback to [email protected]
How to give feedback if I don’t like something in the app? Read More »
Login at https://hello.oneuponedown.org/login 1. Go to Profile > Discovery questions. 2. At the bottom of the section, click on “Book a 15-minute call with us” at a suitable time for you. 3. Or directly book a 15min via this link.
How to book the complete Discovery questions section? Read More »
Login at https://hello.oneuponedown.org/login 1. Home 2. Go to Profile 3. Update Experience 4. Save Changes Read more about completing your account here.
How to update Experience section? Read More »
Login at https://hello.oneuponedown.org/login 1. Go to Profile > Main information. 2. Make sure you also complete your Current/Desired experience and Discovery questions section. 3. Save changes. Read more about completing your account here.
How to update my main information? Read More »
There are two ways to reset/update your password. 1 – If you are already in your account, go to Profile > Settings > Change password. 2 – If you don’t remember your current password and want to reset it: Click on the ‘Forgot password’ button on the login page. You will immediately be sent an
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Follow the steps below in order to verify your profile: # 1: Sign up at hello.oneuponedown.org/sign-up # 2: Check your email and Activate your account (make sure you check Spam and Promotions folders) # 3: Login to your profile and complete the mandatory steps for being matched with a mentor/mentee. It takes no more than
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