What are you looking for?
General FAQ
- What is near-peer mentorship?
- What is the price for OneUpOneDown mentorship?
- Why is OneUpOneDown mentorship free?
- Is OneUpOneDown for me?
- Why are the mentor relationships only for 3 months?
- Why is this only for women? Can men join too?
- How does OneUpOneDown match a mentor and a mentee?
- Can I choose my mentor/mentee?
- What do I get if I refer OneUpOneDown to a friend?
- Can I offer access to OneUpOneDown to the employees of my organization?
Technical Support
- Quick Start Guide
- Can I pause my profile?
- How to verify my profile?
- How to update my password?
- How to update my main information?
- How to update Experience section?
- How to book the complete Discovery questions section?
- How to give feedback if I don't like something in the app?
- How to add OneUpOneDown application to your Homescreen on mobile?
- How do I know if my account is completed?
Mentoring FAQ
- What can I do while waiting to be matched?
- How long does it take to be matched?
- I have no experience as a mentor, can I still join?
- What are the benefits of becoming a OneUpOneDown mentor?
- I don’t feel like I have much to contribute. Will I provide any value as a mentor?
- What are the benefits of a near-peer mentoring experience?
- Do I need to complete a 15min call in order to be matched?
- What if I don’t click with the mentor or mentee I’m matched with?